Privacy Policy
Last Updated: November 2024
Introduction
meridiaales is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Data Collection
We collect the following types of personal data:
- Contact Information: name, email address, phone number
- Usage Data: IP address, browser type, pages visited
- Communication Data: messages sent through contact forms
- Cookie Data: preferences and session information
2. How We Use Your Data
We process your data for:
- Providing and improving our services
- Responding to inquiries and requests
- Sending service-related communications
- Marketing communications (with your consent)
- Analytics and website improvement
3. Legal Basis
We process your data based on:
- Consent: for marketing communications and cookies
- Contract: to provide requested services
- Legitimate Interest: for business operations and improvements
- Legal Obligation: for tax and regulatory compliance
4. Data Protection
We protect your data through:
- Encryption of data in transit and at rest
- Secure servers with access controls
- Regular security audits and monitoring
- Staff training on data protection
- Breach notification within 72 hours if required
5. Your Rights
Under data protection law, you have the right to:
- Request access to your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with supervisory authorities
6. Data Retention
We retain your data for:
- Contact form submissions: 3 years
- Service records: 5 years
- Financial records: 7 years (legal requirement)
- Marketing data: until consent withdrawn
7. Contact Us
For privacy-related questions, contact us at:
Email: [email protected]
Phone: +65 6734 5182
Address: 8 Claymore Hill, #02-01, Singapore 229572